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Privacy Policy
Review our comprehensive Privacy Policy for detailed information on how we handle your personal data and ensure your privacy
Effective Date: 12/01/2023
Introduction
MySmartHomes (“we” or “us”) is committed to protecting the privacy of your personal information (“Personal Information”) when you use our smart home products, services, and websites (“Services”). This Privacy Policy explains what Personal Information we collect, how we use it, with whom we share it, and your choices regarding your Personal InformationMySmartHomes (“we” or “us”) is committed to protecting the privacy of your personal information (“Personal Information”) when you use our smart home products, services, and websites (“Services”). This Privacy Policy explains what Personal Information we collect, how we use it, with whom we share it, and your choices regarding your Personal Information
Information We Collect
We collect several types of Personal Information through our Services. We collect information from you when you place an order, subscribe to a newsletter, respond to a survey, fill out a form, open a Support Ticket or enter information on our site.
Device Information: We collect information about the devices you use with our services, including device types, models, and unique identifiers to give you the best service.
Account Information: If you create an account with us, we may collect your name, email address, phone number, address, and other contact information. However, we don’t collect any of your Amazon Account information that you use on your Amazon Echo Device or on your Amazon Alexa App.
Voice Recordings: We don’t collect any voice information or voice recordings. However, MySmartHomes uses third-party products (i.e. Amazon Alexa). Please check the link below for Amazon Alexa Terms of Use.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201809740
Payment Information: If you make a purchase through Our Services, we may collect your payment information, such as your credit card number or billing address. We are not going to share this information with third parties.
How We Use Your Information
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order, other products and services, or special offers and promotions.
- To follow up with them after correspondence (live chat, email or phone inquiries)
Sharing Your Information
We do not sell, trade, or otherwise transfer your Personal Information to any outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may share your Personal Information in the following circumstances:
To comply with the law: We may share your Personal Information if required by law, such as in response to a court order or subpoena.
To protect others: We may share your Personal Information if we believe it necessary to protect the safety or rights of others, such as to prevent fraud or harm.
With your consent: We may also share your Personal Information with your consent, such as if you ask us to share your data with a third-party app or service.
Your Choices
You have certain choices regarding your Personal Information, including:
Accessing and Updating Your Information: You can access and update your account information at any time through your account settings.
Deleting Your Information: You can request that we delete your Personal Information by contacting us through the methods provided in the “Contact Us” section below.
Opting Out of Marketing: You can choose to opt out of receiving marketing emails from us by clicking the “unsubscribe” link in any marketing email.
Security
We take the security of your Personal Information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the absolute security of your Personal Information.
Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.
Third-party links and products
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any.
